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Informatica has issued the latest notification for the recruitment of 2020. Applications Are Invited for the post of Customer Analyst. Other details of like Education Qualification Details, Required Age Limit, Mode Of selection, Fee Details and How to Apply are given below.
Organization: Informatica
Type of Employment: Private Jobs
Total Vacancies: Various
Location: Bangalore, Karnataka
Post Name: Customer Analyst
Official Website: www.informatica.com
Applying Mode: Online
Qualification Details:
Qualification Details:
- The candidates must have passed Bachelor’s degree in Computer Science or the equivalent from a recognized Board.
Responsibilities:
- Meet or exceed defined monthly quarterly, and annual sales quota
- Assist with accurate forecasting and weekly reporting
- Obtain a clear understanding of Informatica product and support value proposition
- Communicating courteously with customers by telephone, email.
- Providing help and advice to customers using the Informatica products or services on the support processes and leveraging the support organization.
- Escalating to the technical team for solving customers’ problems, which may be complex or long-standing problems that have been passed on by customer service assistants.
- Keeping accurate records of discussions or correspondence with customers.
- Analyzing statistics or other data to determine the level of customer service your organization is providing.
- Writing reports analyzing the customer service that GCS provides.
- Developing feedback or complaints procedures for customers to use.
- Keep customer data up-to-date with the changes that take place on contacts and other key customer touchpoints
- Manage ongoing customer success
Required Age Limit:
- Not Specified.
Salary Package:
- Best In Industry.
Mode of Selection:
- Written test
- Group Discussion
- Personal Interview
Steps To Apply For Online Mode:
- Log on to the official website www.informatica.com
- Candidates can apply through online
- Candidates should ensure that they fulfill the eligibility criteria as per requirements
- Click on the submit button for submission of the application.
Important Instructions:
- Before Applying, Candidates are advised to go through the instructions given in the notice of examination very carefully.
Official Links:
- Applying Link: Click Here
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